Paws Pet Patch Shipping Policy
We can ship most of our products to virtually any address in the world.
Delivery Time
Although we can't guarantee it on every order, most of our orders leave our warehouses within two business days (Mon - Fri, excluding US national holidays)! The timing of when your package will arrive will depend upon the items purchased, the distance to be traveled and the shipping service used. Shipments within the United States are by Standard USPS Mail or FedEx (with delivery within 3-5 business days AFTER shipment to most locations). International shipments are with either USPS, UPS or FedEx.
Tracking
It is easy to track your shipment! Once we have processed your order, you will receive an e-mail including shipping confirmation and the individual tracking number assigned to your order. Check anytime to see the carrier's latest update on the current location of your order and when it is expected to arrive.
Shipping Fees
We offer FREE SHIPPING within the United States!
For international shipments for eligible products, we offer a reasonable flat-rate shipping fee of $30.00.
International Shipments
International Buyers, Please Note:
Import duties, taxes and charges are not included in the item price or shipping fees. These charges are solely the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to making a purchase.
These charges are normally collected by the delivering freight (shipping) company or when you pick up the item. Do not confuse them for additional shipping charges or any other fees by us.
We do not mark merchandise values below value or mark items as "gifts" which is expressly prohibited by US and International government regulations.
Paws Pet Patch Returns Policy
Due to hygiene and pet health concerns, returns are allowed only for manufacturer's defects. Be sure to review our Size Charts (link in the footer of our home page) very carefully to decide the appropriate size to order for your pet.
Should you believe a product is defective and should be returned, please Contact Us within one week of receipt with your order number and details about the product(s). We will respond with instructions.